mobile device management

Customer Support A Weak Link In Two Factor | Ars Technica

Ars Technica has an interesting write-up on an apparently successful compromise of Google’s two-factor authentication technology. Though in this case, the culprit wasn’t any system Google deployed or managed, but a gullible customer support representative working for the victim’s cell phone carrier. According to this post over at Facebook-for-hipsters site Ello.co, Grant Blakeman woke up on a recent Saturday morning to find that his Google account had been hijacked – despite the fact that he used Google’s two-factor authentication to protect access to the account. How? Blakeman enlisted the help of none-other than Mat Honan, whose own struggles with account hijacking became the subject of a much-cited Wired feature article. As with Honan, Blakeman’s valuable three-character Instagram account, @gb, appears to have been the lure for hackers. (Honan’s @mat Twitter account was what lured his attackers.) Read “Researchers sidestep Paypal Two-Factor Authentication.” After a conversation with Honan, Blakeman contacted his cell provider and […]

Samsung Expanding Mobile Management To Court Enterprise

Apple stole the show this week, unveiling its new, larger iPhones and a smart watch that everyone is just calling iWatch, whether that’s the product’s name or not. But the rush of new products from Cupertino doesn’t change the fact that, behind the scenes, the battle for the hearts and minds of business users (aka “enterprises”) rages on between Apple, Google, Microsoft and Blackberry. iPhone 6 or no, the outcome of that battle is anything but clear. Case in point: Samsung will roll out new features this week for its KNOX-powered Android phones and tablets that are designed to appeal to security and privacy conscious business users. The new KNOX solution offerings, which will become public on Thursday, promise enterprises and government organizations the tools to simplify the implementation of BYOD (or Bring Your Own Device) programs. In addition, the company will offer both free and premium services for mobile device security and management to small and mid-sized businesses […]

Redbend-Samsung

Vulnerable Mobile Software Management Tool Reaches Into IoT

You could be forgiven for never having heard of Red Bend Software. The company is small – just 250 employees- and privately held. Red Bend’s headquarters is a suite of offices in a nondescript office park in Waltham, Massachusetts, just off Route 128 – America’s “Silicon Highway.” But the company’s small profile belies a big footprint in the world of mobile devices. Since 2005, more than 2 billion devices running the company’s mobile management software have been sold worldwide. Today, the Red Bend is believed to control between 70 and 90 percent of the market for mobile software management (MSM) technology, which carriers use to service mobile devices. The software enables mobile carriers to do critical tasks, including firmware-over-the-air (FOTA) software updates, mobile device configuration and other on-device changes.  Red Bend counts many of the world’s leading companies in the mobile, enterprise and manufacturing sectors as clients, including Intel, Qualcomm, Samsung, Sharp, LG, Sony, Huawei, China Mobile and Lenovo. For the most part, Red […]

Apple and IBM Partner

Apple and IBM Partner Bringing iPhone and iPad To The Enterprise

In a deal aimed at breaking down long-standing barriers to Apple in the workplace, the Cupertino company has announced a partnership Tuesday to implement Apple’s mobile products – the iPhone and iPad – in businesses around the world. In a joint statement, Tim Cook, Apple’s CEO and Ginni Rometty, the CEO of IBM, said the partnership will seek to fuse IBM’s prowess in data analytics and deep ties to the enterprise with Apple’s design and consumer savvy. IBM will work with Apple to develop enterprise mobile applications for iPad and iPhone specifically for industry under the IBM MobileFirst for iOS brand. The company will also offer mobile device management, security, data analytics and cross-platform integrations that leverage IBM’s cloud services. There will be IBM-managed offerings around mobile device activation, supply and management tailored to businesses. Apple will begin offering a version of its (popular) AppleCare product support service that is tailored to the needs of enterprises. Finally, IBM will sell […]