Tyler Technologies, the U.S.’s largest provider of software and services to the public sector said on Wednesday that it was hacked by unknown assailants, who gained “unauthorized access” to the company’s IT and phone systems. Tyler, which sells software that supports a wide range of public sector functions such as permitting, inspections, 311 systems and utility billing said that it has hired independent IT experts to investigate the incident. The company’s MUNIS ERP (enterprise resource planning) technology is widely used by local governments across the U.S. “We are treating this matter with the highest priority and working with independent IT experts to conduct a thorough investigation and response,” wrote Matt Bieri, the company’s Chief Information Officer in an email obtained by The Security Ledger. Tyler is also working with law enforcement. The company’s web page displayed a message saying it was “temporarily unavailable” Wednesday evening. In the email message to […]
